Delivery Across Canada
At Secure Flooring, we believe beautiful floors should be within reach, no matter where you live in Canada. That’s why we’ve built a reliable and transparent delivery system that brings your flooring straight to your doorstep, from coast to coast.
Whether you're in a bustling city or tucked away in a quieter corner of the country, we’re committed to getting your order to you safely, smoothly, and as quickly as possible.
How Delivery Works – Step by Step
1. You Place the Order
Once you find the perfect flooring (and maybe some accessories too), just place your order through our secure online checkout. You’ll receive an instant confirmation email with the details.
2. We Get to Work
Our team will begin processing your order right away. Depending on your chosen product and its availability, we may fulfill your order from our central warehouse or directly from a trusted local store or brand partner. Don’t worry this doesn’t affect pricing, but it may slightly impact delivery times.
3. We Keep You in the Loop
You’ll receive updates as your order progresses; so, you’re never left wondering. If your items are shipping from multiple locations, we’ll let you know. And if anything is temporarily out of stock, we’ll reach out immediately to offer solutions.
4. Delivery to Your Door
Your flooring and accessories will be delivered using our reliable logistics partners. Most deliveries happen within a few business days, depending on your location and the product origin. We’ll provide tracking and clear timelines once it’s on the move.
Remote & Special Delivery Areas
We proudly deliver across Canada but some remote or hard-to-reach locations may fall outside our standard delivery zones.
If your address is in one of these areas, additional charges may apply, and your delivery might take a bit longer than usual. But don’t worry, we’ll always inform you beforehand, so there are no surprises. You’ll have the option to confirm, adjust, or cancel your order if needed.
Multiple Warehouses & Brand Fulfilment
To get your products to you faster and more efficiently, we may ship your order from different warehouses or directly from our trusted brand partners. This helps us reduce delays and get you what you need without compromising quality or time.
In some cases, you may receive separate deliveries if your order includes products from multiple sources. Rest assured, every shipment will be tracked, and we’ll communicate clearly throughout the process.
Delivery FAQs
Do you deliver to apartments or condos?
Yes! Just let us know any access instructions at checkout so we can inform our delivery partners.
Do you offer contactless delivery?
Absolutely. We prioritize your safety and can arrange for contact-free delivery upon request.
Can I track my order?
Yes, once your order is shipped, we’ll send you a tracking number and estimated arrival time.
Any Questions?
We know that flooring is an investment and so is your trust. If you have any questions about your delivery, your location, or anything else, our support team is here to help. No automated runarounds. Just real people, ready to assist.
From your screen to your space, Secure Flooring delivers with care, clarity, and confidence. No surprises. No hidden fees. Just beautiful flooring, delivered across Canada.
